Shinkin International Ltd.
How IIJ helped Shinkin International reduce the cost & risk of managing their inherited IBM infrastructure.
Shinkin International Ltd. faced the challenges of escalating maintenance costs, performance risks related to an inherited IBM infrastructure environment and its ultimate renewal. When system problems were experienced, there was a need to identify the most suitable service provider to resolve any issues. With the multi-discipline support requirements and various different suppliers responsible for maintenance services of the hardware and software systems, this became a very time-consuming overhead to resolve the problems. Once the decision had been made to renew of the main systems, Shinkin International adopted an upgraded AS400 managed service to be provided from an IIJ London Datacentre. The rationale was to provide Shinkin International Ltd. with a single point of contact for their IT needs and requirements together with a newly established support system eliminating the need to liaise with multiple service suppliers, resulting in increased productivity and a significant reduction in the historical rate of systems failure.