Dear Sir and Madam:

IIJ Europe will be continuing to keep our onsite presence minimal during this time for the health and safety of our staff.

As we follow the latest government guidance, we are ensuring our staff are based at home with the exception of occasional, essential onsite tasks. Please continue to contact the IT service desk and your account manager in the usual way. Contact details are as below.

We will review these arrangements on the 15th May 2020 pending further guidance from the government.

We are committed to providing you with the highest quality support during this time and will be taking steps to ensure our level of service remains as outstanding as ever.

Service Desk Contact
UK +44 (0) 20 7072 2799
DE +49 (0) 211 4570 400

The Company Contact
UK +44 (0) 20 7072 2700
DE +49 (0) 211 4570 220

Escalation Contacts
Manabu Yamamoto (CEO)
mobile +44 (0) 79 5814 1052

Takuto Hashimoto (COO)
mobile +44 (0) 79 6490 0069


Manabu Yamamoto
Chief Executive Officer
IIJ Europe Ltd